| 1. Host library policy and procedures apply.
2. When host library requests restitution (preferably return of lost
item in good condition or compensation).
a. Host library will use standard protocols as per local procedures.
b. If host standard protocols are not effective, then host library
has option of notifying home library for assistance. Host library will
supply appropriate documentation to home library to support its claim.
c. If home library assistance is unproductive, then home library will
reimburse host library for the lost/damaged materials. Host library will
again provide supporting documentation.
d. Home library follows its own policies and procedures to recover
reimbursed costs from delinquent borrower.
3. If lost item is returned after billing, item is returned to the
host library which will then follow local policies and procedures for
crediting. |